Below are some frequently asked questions. If these do not answer your query then please feel free to contact us via our contact page or click on our Live Chat button at the bottom right of your screen.

How long will my appointments be?


During your initial consultation with us you will need to go over some details regarding your medical history and previous injuries. This initial appointment will usually take around an hour, with any further treatments taking around 30 minutes.


Our Massage appointments vary in length depending on what the patient requires. Each appointment can last 30 minutes, 45 minutes or 60 minutes.


An initial consultation with the Podiatrist will tend to take 45 minutes, with any subsequent appointments taking roughly 30 minutes.

How much will it cost?

Your initial Osteopathy consultation and treatment with us will usually be £52, with each further treatment costing £42. You can see all of our prices for all other therapies by clicking here.

Isn’t Osteopathy just another quirky alternative medicine?

The National Institute for Health and Care Excellence (NICE) recommends Osteopathy as a treatment for Lower Back Pain. It is also a therapy recognised and used by the NHS. Of course it depends on the individual but Osteopathy is now used very effectively to treat a variety of ailments via non-invasive and gentle techniques.

If Osteopathy is not for me, will I be sent packing?

Absolutely not. We will work with each patient as an individual, assessing their needs and working out which therapy is best for them in their recovery. We will categorically never pressure a patient into using a specific form of therapy and pride ourselves on transparency and ability to find the right course of treatment for each individual case.

Isn’t Malmesbury in the middle of nowhere?

Malmesbury is ideally situated almost equidistant between Swindon and Cirencester, with good links to Chippenham, Sherston, Tetbury and even Bath and Bristol. This makes us within a 30 minute car journey of many large towns in Wiltshire. 15 mins from the M4, you will find it surprisingly easy to reach us.

I’ve never been to an Osteopath before. What should I expect?

Osteopathy is an extremely safe, ‘hands-on’ form of complementary and alternative medicine, that focuses on the body’s relationship between organs, joints, ligaments, muscles and tendons. Osteopaths spend four to five years training at University where they develop finely tuned skills of palpation, or touch, to find and assess areas of tension, strain or weakness and imbalances within the body. You can read more about Osteopathy here

Is it safe?

Osteopaths have been regulated by statute since 1993 and are required by law to be registered with the General Osteopathic Council (GOsC). It is therefore a criminal offence to treat under the ‘Osteopath’ title unless you have completed and passed the full course provided by an osteopathic institution that has been accredited by the General Osteopathic Council (GOsC). The four to five year masters degree (M.Ost) includes over 1,000 hours of osteopathic technique training and a further 1,500 hours of clinical application with real patients in clinic before qulliafying. Osteopaths must then provide evidence of the strict annual continual professional development (CPD) requirements to remain registered with the GOsC. The UK National Institute for Health and Care Excellence (NICE) recommends spinal manipulation for lower back pain. Osteopaths are trained to offer this form of treatment.

What should I wear to an appointment?

We encourage patients to wear comfortable clothing for their appointments. We may ask you to do some gentle stretching during our diagnosis and we may request that in further treatments you were sportswear if we envisage any more strenuous exercises are needed.