Coronavirus (COVID-19) Update

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February 24, 2020

Coronavirus (COVID-19) Update


Update on the Coronavirus at The Malmesbury Healthcare Clinic (As of March 18th)

Government advice on the outbreak (external link)
NHS updates on the outbreak (external link)

We are still open and accepting appointments at the clinic but we have introduced a comprehensive deep cleaning procedure as well as new appointment types that will enable us to help patients going forward.

We are taking each day as it comes at the moment but the situation is truly unprecedented. The coronavirus is affecting everyone and it is likely that the situation will continue for some time. Our thoughts and best wishes are with all who are on the front line and first responders who are dealing directly with the virus.

As the situation continues to evolve on a daily basis, we wanted to reach out and explain the situation at the clinic, what we are doing currently to combat the issue and what we plan to do in the future. As before, we are encouraging any patients that are showing any symptoms of Coronavirus to rearrange or cancel appointments for the time being. We have given our practitioners the same options, therefore we apologise if we have to cancel appointments at late notice.

What we are currently doing

We have stepped up our cleaning routines at the practice to include wiping down every surface between patients, with medical grade wipes and anti bacterial cleaner. This includes all door handles, taps, couches & the payment machine. We are also giving patients the option of paying via BACS instead of card payments or cash. We are doubling up on couch roll that covers pillows on the couches and it is disposed of and recycled after each patient. In addition to this we are washing all clinic linen every day and have medical grade hand sanitiser just inside the clinic that we encourage all patients to use before and after appointments.

Our practitioners are also signing up to the local Malmesbury Coronavirus help group and participating in the following scheme that allows us to help the local community during the crisis. For a downloadable leaflet that you can print and use yourselves, please click here.

What we have planned for the future.

Although we plan to stay open as long as physically possible, we are also developing contingency plans for the future. For patients that are not comfortable with visiting the clinic currently, but still want to talk or see a practitioner, we are offering different types of appointments.

  • A £15 10-15 minute phone call appointment with a practitioner to discuss advice and exercises on any existing conditions.
  • A £30 30 minute video chat appointment to cover all follow-up discussions, exercises and rehab routine with your practitioner.
  • A £35 45-60 minute video chat appointment for all new patients with new conditions looking for a detailed assessment and exercise plan.
  • Online webinars on various subjects. These are still in development and we will update everyone when they are available to book.

  • For anyone looking at booking these appointments, please call us on 01666 817123 for more information, or drop us an email. We will be adding these appointments to the online booking system as soon as possible.

    In the meantime we will be looking at updating our plan on a daily basis as the latest research and advice changes. We will be posting any further updates on our social media accounts, so please watch this space! Stay safe all and we hope to see you all soon!

    Malmesbury Clinic
    Malmesbury Clinic
    The voice of The Malmesbury Clinic.

    Comments are closed.

    It is with great regret that we announce that The Malmesbury Healthcare Clinic will be closed until further notice.

    Despite us taking every single precaution we can in the past few weeks, we have decided that we really must put our patients first and do our bit to reduce the chance of spreading the Coronavirus.

    Apologies to anyone booked in this coming week. We will be in contact with you all individually to talk through options. We will be offering digital consultations and phone advice during this difficult period and will be resuming 121 treatments the moment we feel it is safe to do so.

    For more information on our appointment options, please call on 01666 817123 or email on We wish everyone the very best in these tricky times and look forward to seeing each and every one of you when it has passed.